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Get Started - PIM

Process Overview

In order to access Exostar's Partner Information Manager (PIM) application, you must register you and your organization for a Managed Access Gateway (MAG) account, as well as obtain the proper credentials. At a minimum, PIM requires a Phone One Time Password (OTP) without Proofing credential. This page works under the assumption that you are new to Exostar's MAG platform. Please see the general process overview below, and select the from the links to review step-by-step instructions on that part of the process:

Step 1. Register for MAG

Step 2. Complete Account Set-Up

Step 3. Complete Credential Process

Step 4. Access PIM

Step 5. Access PIM Forms

Click here to view the PIM job aid on how to get started and edit/submit forms. 

Step 1. Register for MAG

Exostar’s Managed Access Gateway (MAG) is a consolidated portal providing identity and access management as a cloud service for the Aerospace & Defense industries. The PIM application is available through MAG. Please select from the following drop-down options, depending on your current MAG and PIM access scenario:

First time Registering for MAG? Watch our short video to learn how to register for MAG. You can also view the steps by clicking the link below the video. 

 Click here to view registration instructions if your organization does NOT currently have a MAG account.

This scenario assumes your organization does not currently have a MAG account, and are therefore not subscribed to any applications. Follow the steps below to complete registration:

Step 1. Receive email invitation from Exostar and select Accept Invitation link.

NOTE: The subject line of the email is You’re Invited to Collaborate with [Company Name].

Step 2.  Click Get Started to begin the Registration process.

Step 3.  Fill out the registration form and verify all information is correct. Make sure to select the country your company in headquartered in. 

Step 4.  Then click Next

Step 5.  A confirmation screen will display once your registration has been submitted.

Step 6.  Once Exostar receives your registration request, it may take up to 24-48 hours for the approval process to complete. After the account is approved, you will receive an email to activate your account.

NOTE: Whoever submits the registration request for your company will automatically be assigned the role of Organization Administrator. As an Organization Administrator you are responsible for creating and managing users in your organization. To learn more, click here

Have an existing MAG account, but are not subscribed to PIM Application. Follow the steps below. 

 Click here to view registration instructions if you currently have a MAG account, but are not subscribed to PIM.

This scenario assumes your organization has a MAG account, but is not currently subscribed to the PIM application. In order to complete your PIM subscription:

Step 1.  Receive a confirmation email from Exostar's system, notifying you your organization was subscribed to the PIM application, as well as an email notifying you of the required credentialing. 

Step 2.  Obtain Phone One Time Password (OTP) without Proofing credentialing.

Step 3.  Login to MAG with your Phone OTP and on the Home tab, select Open Application next to PIM.

Have a MAG Account and are subscribed to PIM Application. Follow the steps below. 

 Click here to view registration instructions if you currently have a MAG account, and are currently subscribed to PIM.

This scenario assumes your organization has a MAG account, and is currently subscribed to PIM. In order to get access your forms:

Step 1.  Receive email confirmation.

     NOTE: You will receive an email confirmation from Exostar's system that you were granted access to a specific form in PIM.

Step 2.  Login to MAG to access the PIM application.

Step 2. Set-Up MAG account 

Once you successfully complete the MAG registration process and Exostar approves your request, you receive an account activation email prompting you to complete your login. Once you receive the email with your MAG User ID, click the link to Activate My Account. If you are an administrator, you are also prompted to accept the PIM Terms and Conditions during this process. Please remember no one is your organization can access the PIM application until terms and conditions are accepted.

Watch the video below to learn how to complete your account setup. You can also click the link below to view the steps. 

 Click here to view MAG account set-up instructions...

Step 1. Once you receive your account activation email, click the Activate My Account.

NOTE: If you are unable to access the link, go to Click Create Your Account.           

Step 2. Follow the prompts to create your password and setup security questions.

Step 3. You will be directed to the MAG dashboard next. Under “My Applications” you will see Exostar’s PIM application, click Agree to Terms.

Step 4. Next review the terms and conditions, then check the “I have read and agree” box to accept terms and conditions.

Step 5. You will receive a confirmation message. Next click Go to Dashboard, to begin using the PIM application. 

Step 3. Complete Credentialing Process

Once you successfully accept the PIM Terms and Conditions, during the registration process, you are prompted to set-up your credential. PIM requires, at a minimum, a Phone OTP without Proofing credential. Ensure you have your cell phone available for this part of the process. The general process is as follows:


 Click here to view purchase instructions...

Step 1.  On the Outstanding! Let’s Get Credentialed page, select the Get/Activate Credentials radio button. Click Continue to display Exostar's web store.

Step 2. Choose the desired product and click Add to Cart. Ensure you leave the proofing option unchecked.

Step 3. Once you add the desired options to your cart, select the Checkout button

Step 4.  Review your Shopping Cart for accuracy and click the Proceed to Checkout button.

Step 5.  On the Payment Information page, select to pay via credit card or invoice. Fill out all required information. Click Continue.

NOTE: The invoice option requires you complete payment before receiving any product.

Step 6.  On the Review and Submit Your Order page, click the Disclaimer link and review the information. Once you complete your review, select the checkbox next to I have read and acknowledged the following Disclaimer prior to purchase.

Step 7.  Click Submit Order.

NOTE: Once Exostar receives full payment, you receive your license key via email.


 Click here to view activate instructions...

Once you complete your credential purchase, and receive your license key, you must activate your credential in MAG.

Step 1.  From the Let’s Get Credentialed page displays. Review the information. Click Continue.

Step 2.  Your list of applications and recommended credentials displays. Since you completed a purchase, click the I do not need to purchase a credential link.

Step 3.  Enter the license key you received via email in the License Key field. Click Activate.

Step 4.  Confirm your profile and select your country from the dropdown. Click Next.

Step 5.  Click the Activate button to proceed to the registration process.

If you are coming back to the process, begin by logging into your MAG account. Navigate to the My Account tab → Manage OTP sub-tab → click Purchase or Register Credentials link.


 Click here to view registration instructions...

Once you activate your credential in MAG,

Step 1. On the Register Your Phone page, select Text Capable or Voice Only.

NOTE: This determines how you receive the one time password on your phone.

Step 2. Select your Country and enter your Phone Number in the field provided.

Step 3. Click Register to receive the one-time password to your mobile device.

Step 4.  Enter this number in the Verification field that displays on your computer screen. Click Continue.

Step 5. Select I’m Done on the confirmation screen.

This ends the registration and access process. Once you complete this section, you can now access the PIM solution. 

Step 4. Access PIM

Once you complete the registration and credentialing process, you can access the PIM solution.

 Click here to view access instructions...

Step 1. Login to your MAG user account, with the required credential.

NOTE: You can verify your credential strength in the upper, right corner of your MAG account.

Step 2. Locate Partner Information Manager (PIM) from the list of applications on the Home tab.

Step 3. Select the Open Application link to redirect to the PIM solution.

Next Steps

Once you have successfully activated and completed your MAG account set up, please see the following information on PIM access and management: 

Step 5. Access PIM Forms 

In the PIM Application, as a Supplier you can access and complete forms to submit to your Buyer Partner. The steps below navigate you to the forms page to begin filling out your form. 

 Click here to view access instructions...

Step 1. Launch the PIM Application, from your MAG dashboard, click Open Application. 

Step 2. Navigate to the Forms Summary widget, then find the desired form under the Forms tab.

Step 3. Find the form you wish to fill out, then click the hyperlinked form name.

Step 4. Next click Assign User to assign editing rights to yourself. Then click Add.

Step 5. Since this is the first time someone has accessed the form, you will see a Start button. Click Start to edit the form.

NOTE: You may want to download a blank form first to view the questions with your team before you starting editing the form.

Click here to view the PIM job aid for how to get started and edit forms. 

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