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FAQs - Raytheon Identity Proofing Service

What is Raytheon Identity Proofing service?

The Raytheon Identity Proofing service requires you to register, complete Raytheon Export Control Awareness Training, schedule and successfully complete an in-person identity proofing appointment with an Exostar designated notary.

Why do I need to use Raytheon Identity Proofing Service?  

Users must complete this process to gain access to Raytheon ERFX application.

How do I complete Raytheon Export Control Awareness Training?  

You can find information about training through Raytheon’s Supplier Portal. The training materials can be accessed via the following methods:

If you have existing access to the Raytheon Supplier Portal, log into your account via Exostar's Identity and Access Management (IAM) Platform (formerly known as MAG) using your Two-Factor credential or equivalent.  Click to open the Raytheon Supplier Portal listed under My Applications. On the Raytheon Supplier Portal, click Export Control Training under the FAQ/Training section on the left. Alternatively, you can email Raytheon at to request a PDF copy of the Export Control Awareness Training (CEI003WB).  The subject line of your email should say, PDF copy of the Export Control Awareness Training for Exostar.

What is a Raytheon Identity Proofing License Key?  

If you have been instructed to purchase a license, Exostar issues the Identity Proofing license key when you make full payment for the purchase of your identity proofing service. This key represents the proof of your purchase and is a unique identifier that you need to complete the registration to schedule your proofing appointment. This license key is sent to you via email once Exostar has received full payment for your order.

What is the cost of one Identity Proofing?

The cost of a proofing event at a US location is $145. 

I have submitted my proofing appointment request. When and how will I be contacted for my appointment?

If you are based within the United States, you receive a phone call from an Exostar authorized notary within 2 business days. If the notary is unable to reach you via phone, a voice mail message will be left for you with instructions on contacting the notary. Additionally, an email is sent with instructions on how to contact your notary. It is your responsibility to reach out to the notary if a voicemail has been left for you. 

I was already proofed when I received digital certificates from Exostar Federated Identity Service (FIS). Do I still have to undergo Raytheon Identity Proofing

Yes, the FIS proofing process is not sufficient. In the FIS proofing process, the US Person status of the user, and company country of incorporation are self-attestations made by the user. The notary is not checking for particular citizenship/immigration documents, and the notary may not be a US Person him or herself. The Raytheon Identity Proofing process is more rigorous, requiring the user to a) show specific nationality documents, b) that the notary be a US Person, and c) the Employment Verification Letter indicate the company country of incorporation.

What do I do if I don't see an answer to my question?

Click here for additional Raytheon Identity Proofing FAQs


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