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Info
titleHoliday Schedule

Please note Exostar will have limited resources available for inbound calls and online cases from 3am until 12pm EST on Thursday, November 28th and Friday, November 29th, in observance of our National Holiday. Thank you and Happy Holidays!

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Top Issues

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Login Information

Password & User ID

Application Access

Credentialing

Profile Updates

Purchases & Payment

MAG Navigation

Trading Partner Manager (TPM)

Video Proofing

Check System Status



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Chat is available Monday to Friday 
6:00 AM – 6:00 PM EST 
Chat support may not be open based on availability.


Language translation is available through Google translator in Chat for over 20 different languages.

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Healthcare and Life Sciences on MyExostar
Please note that customers of the Healthcare and Life Sciences industries need to reach out to their Tier 1 support. To find the correct contact information, please click here and click on "LEARN MORE" under the appropriate industry.


Need Support?

If you have an urgent matter, please call or 

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start a chat

with our Customer Support Team: 

  • USA & World-Wide Phone:  +1 703-793-7800 
  • United Kingdom Phone:  0203 3007093
  • Australia: +61 2 8073 8383

If your matter is not urgent, please complete the support form below and include the Product, Issue, and a detailed description of your issue in the Message field.


Customer Support Form

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