Please Note: We are aware of an issue with the webstore renewals. Due to heavy call volume, if you are unable to access renewals, please create an online case or chat. Thank you!
High Call Volume
We are currently receiving a high volume of requests, we encourage you to submit your case via the chat or online case form. Please only submit your case once and we will respond back as soon as we are able to. While you wait, you can browse my.exostar.com for self-help guides and videos. Thank you for your patience and understanding!
You can reach our Customer Support team through the creation of an online case.
start a chat
or by calling one of the numbers listed below.
USA & World-Wide Phone: +1 703-793-7800
United Kingdom Phone: 0203 3007093
Australia: +61 2 8073 8383
If you create an online case form below, please include the Product, Issue, and a detailed description of your issue in the Message field. If you are receiving an error message, please attach a screen shot with your case to help us more quickly identify the issue.
Healthcare and Life Sciences on MyExostar Please note that customers of the Healthcare and Life Sciences industries need to reach out to their Tier 1 support. To find the correct contact information, please click here and click on "LEARN MORE" under the appropriate industry.
Customer Support Form
Customer Service is available Monday to Friday, 3AM - 9PM EST