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  • Add the New IP Segments (, to your whitelists – do not remove the existing IPs or net blocks you have whitelisted for Exostar.   
  • During the migration and updating of the application FQDNs, as with any DNS change, you may have to clear your DNS cache on the end-users computer so that proper DNS resolution can occur.
  • Please see the Browser Login Issues / Clear Cache page.

For additional information, please contact your Product Owner, or you can contact the team directly by sending an email to: