Should a holiday fall on a weekend, the holiday will be observed on the work day closest to the holiday.
Due to the recent high volume of calls during the afternoon period, we suggest calling in before noon ET, or utilizing our chat or creating an on-line case. On-line cases will usually be responded to within 24 business hours. Thank you.
Exostar recognizes the following holidays each year and a holiday break from December 25 – January 1:
New Year’s Day
Day After Thanksgiving
Holiday Break – Company closed (December 25 – January 1)
If applicable, this function allows you to submit a signed and notarized declaration of your “US Person” status to organizations that you’re transacting with through Exostar. No action is required unless specifically requested by such organizations.
Only if requested, click the “download the forms” link from within your Exostar MAG account. A single page PDF will be generated and contain more detailed instructions for completing the form.
This information is not used by Exostar as a basis to provide service.
Customer Service is available Monday to Friday, 3AM - 9PM EST