Step 1. Log into SAM at https://secureaccess.exostar.com/, and navigate to the My Account tab.
Step 2. Navigate to the OTP sub-tab, and click Register.
Step 3. In the new screen, confirm your profile. Make sure that the name on the account matches the legal name displayed on the passport or other legal identifying documentation. Select the country where you live. If you live in the United States but do not have a social security number, select your country of citizenship. Click Next.
Step 4. After you have confirmed your profile, verify your identity in the next screen. Please ensure that all required fields are completed accurately. Click I Agree to continue.
Step 5. You will be presented with the list of questions regarding your financial and residential history. Your responses to these questions will be used to verify your identity, so please answer carefully and accurately.
Step 6. Once you complete all questions, click Next to continue.
If you answered some questions incorrectly, but the credit bureau was able to locate you with your personal information, you will receive an activation code in 3 to 8 business days via postal mail. Use this activation code to activate your credential.
If the credit bureau was unable to verify your identity, the system will redirect you to schedule the live video proofing appointment (scroll to the section below to view the steps).