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If you are a Supplier located in the United States, and purchased a Medium Level of Assurance (MLOA) Hardware or Software certificate, our vendor NotaryGo, will contact you to set-up a proofing appointment with one of their Trusted Agents . For users outside the United States, a Trusted Agent from Verify Europe will contact you to set-up a proofing appointment. Once you successfully complete the proofing appointment, the Trusted Agent provides you with your 16-digit passcode. This passcode is required for successful certificate download.

You are required to bring originals of the documents listed below for the proofing session. No photocopies will be accepted: However, the Employment Verification Letter does not require an original, and Exostar will accept photocopies during the In-Person Proofing session.

Employment Verification Letter: The employment verification letter should be printed on your company's letterhead and duly signed by an authorized executive within your company with a wet signature. Click here to see a sample of a verification letter. 

How is my information secured?  Click here for information on data privacy and retention.


Identity Verification Documents

Here is a list of acceptable documents for the proofing session:

LIST A: One item from this list fully satisfies the proofing requirement:

  • U.S. Passport or Passport card
  • REAL ID Act compliant Picture Identification, identified by the presence of the DHS REAL ID star 
  • Permanent Resident Card or Alien Registration Receipt Card (Form I-551)
  • Employment Authorization Document that contains a photograph (Form I-766)
  • Foreign Passport with I-551 stamp
  • Foreign Passport with Form I-94 or I-94A
  • Certificate of U.S. Citizenship 
  • Certificate of Naturalization


LIST B: One item from this list PLUS one item from List C, satisfies the proofing requirement. 

  • Driver's license or ID Card issued by U.S. government authority, containing personal information and photograph
  • Student ID card with photo
  • U.S. Military ID card or draft record
  • U.S. Military dependent's ID card
  • Voter registration card
  • U.S. Coast Guard Merchant Mariner Card
  • Driver's license issued by Canadian government authority
  • Native American tribal document


LIST C: One item from this list PLUS one item from list B, satisfies the proofing requirement. 

  • U.S. Social Security card issued by the Social Security Administration
  • Original or certified copy of birth certificate issued by U.S. government authority
  • Certification of Birth Abroad issued by U.S. Dept. of State (Form FS-545)
  • Native American tribal document
  • U.S. Citizen ID card (Form I-197)
  • ID card for Use of Resident Citizen in the United States (Form I-179)
  • Employment authorization document issued by DHS






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