Chat is available Monday to Friday 6:00 AM – 6:00 PM EST Chat support may not be open based on availability.
Language translation is available through Google translator in Chat for over 20 different languages.
Notice: A patch was executed last night to correct the connection error impacting DOD CAC users. If you are logging in with a DOD CAC and were previously receiving or Northrop Grumman OneBadge and received an error that your certificates were expired, corrupted or revoked from 6/12/2020 to 6/16/2020, please clear your cache and attempt your log in again at this time. For Northrop Grumman OneBadge users, please be advised that Exostar and its resources are still working diligently Updates have been completed to resolve this ongoing issuethat is still impacting your OneBadge login. If you wish to submit a case to get updates for this ongoing issue with your OneBadge, please use the case form below to submit your case as our call and chat center is currently experiencing high volumeare continuing to experience issues logging in with your certificates, please contact Customer Support for further assistance.
You can reach our Customer Support team through the creation of an online case,
start a chat
or by calling one of the numbers listed below.
USA & World-Wide Phone: +1 703-793-7800
United Kingdom Phone: 0203 3007093
Australia: +61 2 8073 8383
If you create an online case form below, please include the Product, Issue, and a detailed description of your issue in the Message field. If you are receiving an error message, please attach a screen shot with your case to help us more quickly identify the issue.
Healthcare and Life Sciences on MyExostar Please note that customers of the Healthcare and Life Sciences industries need to reach out to their Tier 1 support. To find the correct contact information, please click here and click on "LEARN MORE" under the appropriate industry.
Customer Support Form
Customer Service is available Monday to Friday, 3AM - 9PM EST