Support

In observance of President’s Day holiday on Monday, February 17th 2020, phone support will be open between the hours of 3 AM EST – 12 PM EST. Exostar will resume normal operations on Tuesday, February 18th 2020. Thank you!

Top Issues

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Trading Partner Manager (TPM)

Video Proofing

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Chat is available Monday to Friday
6:00 AM – 6:00 PM EST
Chat support may not be open based on availability.

Language translation is available through Google translator in Chat for over 20 different languages.

Need Support?

You can reach our Customer Support team through the creation of an online case, start a chat or by calling one of the numbers listed below.

USA & World-Wide Phone: +1 703-793-7800
United Kingdom Phone: 0203 3007093
Australia: +61 2 8073 8383

If you create an online case form below, please include the Product, Issue, and a detailed description of your issue in the Message field. If you are receiving an error message, please attach a screen shot with your case to help us more quickly identify the issue.

Healthcare and Life Sciences on MyExostar
Please note that customers of the Healthcare and Life Sciences industries need to reach out to their Tier 1 support. To find the correct contact information, please click here and click on "LEARN MORE" under the appropriate industry.

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