Roles and Responsibilities
Organization Administrator (Org Admin): An organization level administrator who can create new accounts, process registration requests, manage existing accounts, and manage the organization details. Org Admins are also responsible for accepting the online Terms and Conditions Agreement.
Service Provider Administrator (SP Admin): An application level administrator who can grant approvals to users and organizations for application access, view users and application subscriptions, and view organizations and set organizational approval setting. The SP Admin is often referred to as the application owner.
Credential Administrator: An organization level administrator responsible for processing OTP Hardware credential requests for their organization.
Management & Portal Administrator
The Management & Portal Administrator (MPA) role is similar to the Org Admin that provides the ability to manage users within multiple organizations that fall under an Onboarding Sponsor or tenant.
Ability to reset a user’s permanent password
Ability to view organization details
Ability to modify user details
Ability to suspend/restore account/application access
Exostar Portal Administrator
The Exostar Portal Administrator (EPA) role is an Exostar role with full administrative privileges. The EPA role has the following capabilities:
Ability to reset a user’s permanent password
Ability to view organization details
Ability to modify user details
Ability to suspend/restore account/application access
