Click the links below to browse our collection of Frequently Asked Questions. Our FAQs will help you accomplish common account management tasks.

SAM General FAQs: These FAQs cover the types of organizations and users that exist within SAM.

SAM Login FAQs: These FAQs explain the basics of One Time Password (OTP) protection, and provide the step-by-step instructions for the regular or OTP login.    

Exostar Mobile ID FAQs: These FAQs explain how to troubleshoot some most common Mobile ID issues.

SAM Profile Updates FAQs: These FAQs explain how to update your user profile details.

SAM Password FAQs: These FAQs explain how to reset your password and security questions.