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Responsibilities
Credential Administrators (Credential Admins) have access to the Credential Administration tab and Approve sub-tab, and they complete the following tasks in Secure Access Manager (SAM):
The Manage SOTP Service sub-tab (located under the Credential Administration tab) is available only to SOTP Client Administrators.
Access to the Credential Administration Tab
Credential Admins can process user requests for OTP hardware tokens from the Credential Administration tab in SAM. The GIF below provides the view of the Credential Administration tab:
Approve a User Request for a Token
How can I approve a user's request for a token?
Cancel a User Request for a Token
How can I cancel a user's request for a token?
Deny a User Request for a Token
How can I deny a user's request for a token?
SOTP Client Administrators
I am an SOTP Client Administrator. From where can I manage my duties?
Questions? If you have additional questions, review our SAM Administrator Guide.