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Organization Administrators

Application and Service Access Management

Accept Terms and Conditions

Step 1.  Log into your Exostar IAM Platform (MAG) account. From the Home tab, the application displays Pending Acceptance of Terms and Conditions.

Step 2.  Click View Service Agreement.

Step 3.  Click I Agree.

NOTE: Once you receive the confirmation message, users within your organization can request access to the application.

Request Application Access

Step 1.  Log into your Exostar IAM Platform (MAG) account, and click the Administration tab.

Step 2. Search user, and click the user ID link to open the user’s profile.

Step 3.  Under Application Settings, click Request Access next to desired application.

Step 4.  The request routes to the Application Administrator for authorization. Access is approved or denied by the Application Administrator.   

NOTE:  If the application requires Service Provider (SP) Administrator approval and the request is approved by the Application Administrator, the request routes to the SP Administrator for final approval.


Enter Comments


If requesting access to an application on behalf of user, you can enter comments. Application and SP Administrator are able to view comments.

Step 1.  After clicking Request Access, a comments box displays.

Step 2.  Enter comments and click Submit. When the Application Administrator or SP Administrator views the request, comments display.

Subscribe Organization to SourcePass or BSCP

Step 1.  Log into your Exostar IAM Platform (MAG) account, and click the Administration tab.

Step 2.  Click Subscribe to Application.

Step 3.  Choose from SourcePass or Boeing Supply Chain Platform (BSCP).

Step 4.  Select existing or add new Application Administrator

Step 5.  The request routes to Exostar for approval or denial. You receive a notification once Exostar actions your request.

Step 6.  Once Exostar approves your request, login to your IAM Platform (MAG) account to accept Terms and Conditions.

Subscribe Organization to Federated Identity Service (FIS)

Step 1.  Log into your Exostar IAM Platform (MAG) account, click the Administration tab, then the Subscribe to Application sub-tab.

Step 2.  Click Subscribe to Application for FIS.

Step 3.  Select or add an FIS Administrator. Click Next.

Step 4.  Select or add an Authorized Officer. This person does not have to have a MAG account. Click Next.

Step 5.  The request routes to Exostar for approval or denial. You receive a notification once Exostar actions your request.

Step 6.  Once Exostar approves your request, login to your Exostar IAM (MAG) account to accept Terms and Conditions.

NOTE:  Any users associated with your organization requiring FIS access, must request FIS access after you accept Terms and Conditions.

Suspend or Unsuspend Application Access

Step 1.  Log into your Exostar IAM Platform (MAG) account, and click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  From Application Settings, click Suspend next to desired application.  To unsuspend, click Activate.

Step 4.  If suspending, enter suspension reason in the pop-up window. Click Suspend.  If unsuspending, click OK.

Upgrade IAM Platform (MAG) Organization to FIS Medium Level of Assurance (MLOA) from FIS Basic Level of Assurance (BLOA)

Step 1.  Log into your Exostar IAM Platform (MAG) account, click the Administration tab, then the Subscribe to Application sub-tab.

Step 2.  Click Subscribe to Application for FIS.

Step 3.  Under the Organization Assurance Information section, select Medium. Click Next.

Step 4.  The request routes to Exostar for approval or denial. You receive a notification once Exostar actions your request.

Step 5.  Once Exostar approves your request, login to your Exostar IAM Platform (MAG) account to accept Terms and Conditions.

NOTE: Any users associated with your organization requiring FIS access must request FIS access after you accept Terms and Conditions. MLOA requires in-person proofing.


Bulk Activities Management

Add Users in Bulk

Step 1.  Log into your Exostar IAM Platform (MAG) account, and click the Administration tab.

Step 2.  Select User Upload.

Step 3.  Create .csv file. Click Browse for .csv file.

Step 4.  Select the applications you want to add users to.

Step 5.  Click Validate and fix any possible errors.

Step 6.  Click Commit.

NOTE:  Please reference the Bulk Actions and User Upload Guide for additional information and .csv file.

Suspend or Unsuspend Application Access in Bulk

Step 1.  Log into your Exostar IAM Platform (MAG) account, click the Administration tab.

Step 2.  Select Bulk Actions.

Step 3.  Create your .csv file. Click Browse for .csv file.

Step 4.  Choose to Suspend or Unsuspend Application. Choose the Application.

Step 5.  Click Validate and fix any errors.

Step 6.  Click Commit.

NOTE:  An acknowledgement page displays with processed file results.  Please reference the Bulk Actions and User Upload Guide for additional information and .csv file.

Delete, Suspend or Unsuspend Users in Bulk

Step 1.  Log into your Exostar IAM Platform (MAG) account, click the Administration tab.

Step 2.  Select Bulk Actions.

Step 3.  Create your .csv file. Click Browse for .csv file.

Step 4.  Choose to Suspend, Unsuspend, or Delete.

Step 5.  Click Validate and fix any errors.

Step 6.  Click Commit.

NOTE:  An acknowledgement page displays with processed file results.  Please reference the Bulk Actions and User Upload Guide for additional information and .csv file.


Create or Approve User Accounts

Add Users Individually

Step 1.  Log into your IAM Platform (MAG) account, and click the Administration tab.

Step 2.  Select Add New User.

Step 3.  Enter the user’s information, select their role, and application access. Communicate one-time password to user.  Failure to communicate the password will prohibit the user from completing login.

Step 4.  Click Continue.

Step 5.  Review information and click Submit.

NOTE:  You receive an account creation notification email, and the user receives an instructional email. Additionally, restricted access is applicable for the ForumPass application only. Only select On if the user requires a restricted profile within ForumPass.

Self-User Account Registration

Step 1.  You are required to provide the user with the following: 

To obtain the ID, go to My Account, Edit Profile. View Organization ID from the User Profile section.            

Step 2.  Send the Organization ID and Self-Registration URL to the user.

Step 3.  Once the user completes the invitation, the request routes to any user within your organization that has the Organization Administrator role for approval.

Approve or Deny Self-User Account Registrations

Step 1.  Log into your IAM Platform (MAG) account and go to Registration Requests.

Step 2.  Click Authorize User.

Step 3.  Click hyperlinked Request ID.

Step 4.  View request details and click Next.

Step 5.  Answer questions by selecting responses from drop-down menus. If approving, select YES  for both questions.

Step 6.  Select action (Approve or Deny) and click Next to complete.

NOTE:  If the status of a request is Pending, you are unable to action the request.  Scroll over the request ID to determine who has locked the request.  To unlock the request, contact the individual whose name displays.


Email Subscription Management

Email Subscription Management will provides the ability for Organization Administrators to disable certain email notifications such as profile updates, email updates, or user registration notifications.

Step 1.  Log into your IAM Platform (MAG) account.

Step 2.  Click the Gear Icon (top, right corner) and select Email Settings.

Step 3.  Select email notifications you want to turn on or off.

Step 4.  Click Submit.


User Management

Change Role

Step 1.  Log into IAM Platform (MAG) account, click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  Scroll to the Application Settings section.  Select role from the Role column.

Step 4.  If assigning the role of Application Administrator or updating applications for a user to administer, you must select the application you want the user to administer by selecting Update.

Step 5.  Once Update is selected, check the Select column for the applications you want the user to administer.  Click Done.

Step 6.  To complete role and/or application administration, scroll to the bottom of the page and click Submit.

NOTE:  If you are the only Organization Administrator for your organization’s account and you change your role, there will not be an Organization Administrators for the account.  In this circumstance, please ensure you assign another user the Organization Administrator role before removing the role on your account.

Delete, Suspend or Unsuspend Users

Delete Users

Step 1.  Log into your IAM Platform (MAG) account, click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  Under Application Settings section, click Delete User.

NOTE:  If the user has a FIS Certificate(s) or One Time Password (OTP) Hardware token associated with their account, you need to revoke the credential prior to deleting  the user.  Please be advised that revocation of a credential and/or user deletion is an irreversible, permanent action. A new purchase is required once revocation has been completed.

Suspend Users

Step 1.  Log into your IAM Platform (MAG) account, click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  Under Application Settings section, click Suspend or Enable User Access.

Step 4.  If suspending, you must select a suspension reason from the drop-down menu. Click Suspend.

Unsuspend Users

Step 1.  Log into your IAM Platform (MAG) account, click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  Under Application Settings section, click Enable User Access.


Reset Password

Step 1.  Log into your IAM Platform (MAG) account, click the Administration tab.

Step 2.  Search user, and click the user ID link to open the user’s profile.

Step 3.  Under Application Settings, click Reset Permanent Password.

NOTE:  The user receives a password reset notification.

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