Click the links below to browse our collection of Frequently Asked Questions and troubleshooting tips by topic:
MAG Registration FAQs: These FAQs explain the basics of MAG; what it is, why you are invited to register, and steps to complete your registration.
Login FAQs: These FAQs explain how to troubleshoot common login and first time login issues (errors related to multiple MAG accounts or wrong certificates).
Password and User ID FAQs: These FAQs explain how to reset, recover, or change your password.
Application Access FAQs: These FAQs explain how to troubleshoot access to partner applications.
Credentialing FAQs: These FAQs offer the list of credentials by partner and provide tips for troubleshooting most common issues related to credentialing.
Profile Updates FAQs: These FAQs explain how to change your profile information, including personal and organizational details.
Account Connections FAQ: This section applies to users who have multiple MAG accounts and would like to connect them for the ease of use.