Credential Types
What types of credentials does Exostar offer?
Credentials by Partner and Application
How do I know what credential to purchase?
Purchase a Credential
Where can I purchase credentials?
Sharing Credentials
Can credentials be shared?
Credentials and Access to Applications
Why can't I access my application even though I purchased and activated credentials?
Credential not Renewing
Why is my OTP product still suspended even though I purchased a renewal?
Refunds
Can my purchase of a credential be refunded?
Additional Self-Help Resources
Visit our One Time Password or Federated Identity Service pages to find relevant information. To troubleshoot an OTP-related issue, explore our library of OTP FAQs.