Learn - FIS
Select from the links below for certificate-specific information and processes:
Basic Certificate Download: This link provides download steps for BLOA Identity and Secure Email certificates, and Exostar LDAP Proxy/Secure Email Set-up information.
Enable Prompt for Certificate in Internet Explorer: This link provides step-by-step instructions on having Internet Explorer prompt you to logon with your certificates.
Manage Certificates: This link provides instruction on viewing, revoking, disabling/removing, backing up, renewing, and reapplying for certificates, as well as encryption key information.
Medium Certificate Download: This link provides instruction on downloading MLOA Software and Hardware certificates, as well as instructions on download certificates to a hardware token.
User Specific Information
Select from the links below for more user-specific information:
MLOA In-Person Proofing: This link provides information specifically on the in-person proofing process, including a list of required documentation.
Password Management: This link provides password-specific information and how to manage those passwords.
Please see the FIS Administrator Responsibilities page for step-by-step instructions on the following tasks:
- Actioning FIS Requests
- Requesting or Preparing Employment Verification Letters
- Viewing Users' Certificates
- Revoking Users' Certificates
FIS Product Guide: Provides comprehensive instructions on all FIS-related processes.