Page tree

Page Contents

Related Content

Learn - FIS

Certificate Related

Select from the links below for certificate-specific information and processes:

Basic Certificate Download: This link provides download steps for BLOA Identity and Secure Email certificates, and Exostar LDAP Proxy/Secure Email Set-up information.

Certificate Download Requirements: This link provides information on FIS system requirements, steps to add Exostar as a Trusted Site, system permissions, and steps to install ActiveX.

Enable Prompt for Certificate in Internet Explorer: This link provides step-by-step instructions on having Internet Explorer prompt you to logon with your certificates.

FIS Certificate Health: This links provides information on error messages you may receive in regards to your certificates.

Manage Certificates: This link provides instruction on viewing, revoking, disabling/removing, backing up, renewing, and reapplying for certificates, as well as  encryption key information.

Medium Certificate Download: This link provides instruction on downloading MLOA Software and Hardware certificates, as well as instructions on download certificates to a hardware token.

User Specific Information

Select from the links below for more user-specific information:

MLOA In-Person Proofing: This link provides information specifically on the in-person proofing process, including a list of required documentation.

Password Management: This link provides password-specific information and how to manage those passwords.


Please see the FIS Administrator Responsibilities page for step-by-step instructions on the following tasks:

  • Actioning FIS Requests
  • Requesting or Preparing Employment Verification Letters
  • Viewing Users' Certificates
  • Revoking Users' Certificates

For more detailed information on FIS, plese see the Training Documents page and please see the FIS FAQs page to answer any questions you may have

How useful was this content?

Your Rating: Results: 1 Star2 Star3 Star4 Star5 Star 7 rates