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Credentialing - MAG

Process Overview

Credentialing is an important step in securing your MAG account, and most partners require a security credential for access to their secure applications. To get credentialed, make sure to complete all steps that are required for your specific type of credential. While the steps will vary by the credential type, the process will contain these general steps for all credentials:

Step 1. Determine Credential Type

Step 2. Purchase Credential

Step 3. Complete Identity Proofing (if required by your partner)

Step 4. Activate Credential

Scroll down to learn more about each step. For the information on your specific credential type, visit the relevant OTP, FIS, DOD CAC, and EAG pages of this website.

Step 1. Determine Credential Type

To access your applications, your partner may require a two-factor authentication credential (2FA). Please review the table below to find out what credentials are accepted by your partner, or reach out to your partner directly:

Click the arrow to view the full list of credentials by the name of application/partner

Application/Customer Name	Acceptable Credentials
Boeing Supplier Portal	User ID, Password + OTP Hardware Token password User ID & Password + FIS MLOA Hardware Certificates Enterprise Access Gateway (EAG) NGC OneBadge
Boeing SCP	OTP Hardware Token with Proofing
Boeing 787 SCMP	OTP Hardware Token with Proofing
Partner Information Manager (PIM)	User ID & Password & Phone OTP Without Proofing User ID & Password + OTP Hardware Token or Authy User ID & Password + FIS MLOA Hardware Certificates Enterprise Access Gateway (EAG) or RIDP Users
Information Manager - HII	User ID & Password + FIS MLOA Hardware Certificates DOD CAC NGC OneBadge
Lockheed Martin Aeronautical Aero JTD CSAS Web F-16 EDCS Airlift EDCS F-16 EDCS Palmdale F-22 Fleet Management Tool LM AeroSource F-35 Production Lockheed Martin OneAero Online Account Request System (OARS) Transportation Management System User Acceptance LM AeroSource	User ID, Password + FIS Basic Certificates OR User ID, Password + OTP Hardware token password User ID & Password + FIS MLOA Software Certificates User ID & Password + FIS MLOA Hardware Certificates Enterprise Access Gateway (EAG) NGC OneBadge
Lockheed Martin Procure to Pay (LMP2P)	User ID, Password + Phone OTP with Proofing User ID, Password + Exostar Mobile ID with Proofing User ID, Password + OTP Hardware Token with Proofing Enterprise Access Gateway (EAG) User ID & Password + FIS MLOA Hardware Certificates
Raytheon Supplier Portal Raytheon SecureForms Raytheon Supply Chain Platform (RSCP)	User ID, Password + Phone OTP with Proofing User ID, Password + OTP Hardware with Proofing Enterprise Access Gateway (EAG) User ID & Password + FIS MLOA Hardware Certificates
Rolls-Royce Global Supplier Portal	Either of the following credentials are acceptable depending upon the application you need to access within GSP: User ID, Password + FIS Basic Certificates OR User ID & Password + FIS MLOA Software Certificates User ID & Password + FIS MLOA Hardware Certificates Enterprise Access Gateway (EAG) NGC OneBadge
Supply Chain Platform - NNS	User ID & Password + FIS MLOA Hardware Certificates DOD CAC NGC OneBadge

Step 2. Purchase Credential

A security credential can be purchased either during or after the First-Time Login. Click the applicable scenario below to view the steps:

Click here to view the steps for purchasing during FTL

Step 1. During your First Time Login, select the Get/Activate Credentials radio button on the Let's Get Credentialed page. Click Continue.

Step 2. Click Purchase. You are redirected to Exostar's web-store.

You may receive a notification alerting you your account can take up to two hours to be created. Log out and return to onboarding in two hours, or contact Exostar Customer Support for assistance.

Step 3. Select the partner for the application you are accessing. Select a product and enter quantity. Click Add to Cart.

Step 4. When ready to complete checkout, scroll down and click Checkout. Review the order and click Proceed to Checkout.

Step 5. Select the payment method. Prepaid voucher holders can select Apply Prepaid Voucher. View or update the billing address. Scroll down and click Continue.

Step 6. View Terms and Conditions and click Place Order. After placing the order, you receive an Order Number.

Click here to view the steps for purchasing after FTL

To purchase an OTP credential (with or without identity proofing) after your First Time Login, or for an existing MAG account, follow the steps below:

Step 1. Log into your Exostar MAG account.

Step 2. From the My Account tab, click Manage OTP.

Step 3. Click Purchase or Register Credentials. If you already registered an OTP credential and need to purchase additional OTP credentials, click Purchase from the Purchase Additional Credentials section.

Step 4. You are redirected to Exostar's web-store. Follow the on-screen instructions to complete a purchase.

Step 3. Complete Identity Proofing

If you are purchasing a credential with identity proofing, you are prompted to verify your identity before your credential can be activated. We use two methods for verifying your identity:

If you are located in the United States, you can complete identity proofing instantly by answering Experian credit-based questions.
If you are located internationally, you must schedule a live proofing session with an agent.

Please refer to the Identity Proofing page to learn more about these types of identity proofing.

Step 4. Activate Credential

Once you complete your credential purchase, you receive your license key via email. Those required to complete identity proofing receive the activation key in US postal mail. Use your license key or activation code and follow the steps below to activate your security credential:

Click here to view the steps for credential activation

Step 1. Log into your MAG account with your username and password.

Step 2. From the My Account tab, select the Manage OTP sub-tab.

Step 3. From the Manage OTP page, check the Purchase or Register Credentials link.

Step 4. The Let’s Get Credentialed page displays. Review the information. Click Continue.

Step 5. Your list of applications and recommended credentials displays. Since you completed a purchase, click the I do not need to purchase a credential link.

Step 6. Enter the license key you received via email in the License Key field. Click Activate.

Step 7. Confirm your profile and select your country from the drop-down menu. Click Next.

Step 8. Click the Activate button to conclude this process.

Step 9. On the Register Your Phone page, select Text Capable or Voice Only, Country, and enter your phone number. Click Register.

Step 10. Enter the code you receive on your phone into the Verification field provided on the screen. Click Continue. Now your phone OTP credential is active, and is associated with your phone number.

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