Step 1. Purchase
In order to access the PIM solution, you must purchase and register a Phone One Time Password (OTP) without Proofing credential. Please follow the steps below to complete your purchase:
Step 1. Log into your MAG account.
Step 2. From the My Account tab, click Manage OTP, then click Purchase or Register Credentials.
Step 3. From the Let's Get Credentialed page, select the Get/Activate Credentials radio button. Click Continue.
Step 4. Click Purchase. Select L3Harris from the Partner drop down.
Step 5. Select Phone Based OTP- 1 Year without Proofing
NOTE: Ensure you select the correct product based on your location: US Phone Service or Non-US Phone Service.
Step 6. Click Add to Cart. Click Checkout.
Step 7. Review your order and click Proceed to Checkout.
Step 8. Select payment method. View or update billing address. Scroll down and click Continue.
NOTE: If you purchase with a credit card, you receive the license key via email. If you select the invoice option, you must submit payment to Exostar before you receive your license key.
Step 9. Click Place Order to receive an order number.
NOTE: It can take up to 24 hours to receive the license key if you purchased with a credit card. Please check your junk, spam or email filters if you have not received the license key. If you have not received the license key email after 24 hours, please contact Exostar Customer Support.
Step 2. Activate
Once you complete your credential purchase, and receive your license key, you must activate your credential in MAG. Please follow the steps below:
Step 1. Log into your MAG account with your username and password.
Step 2. From the My Account tab, select the Manage OTP sub-tab.
Step 3. Optionally, click Test Phone to verify your mobile telephone or land-line telephone is able to receive messages. Follow the prompts on the screen to complete phone testing.
Step 4. From the Manage OTP page, check the Purchase or Register Credentials link.
Step 5. The Let’s Get Credentialed page displays. Review the information. Click Continue.
Step 6. Your list of applications and recommended credentials displays. Since you completed a purchase, click the I do not need to purchase a credential link.
Step 7. Enter the license key you received via email in the License Key field. Click Activate.
Step 8. Confirm your profile and select your country from the dropdown. Click Next.
Step 9. Click the Activate button to conclude this process.
Step 3. Register
To register your credential:
Step 1. If you are completing a new organization registration and need to activate credentials, click Continue from the Let’s Get Credentialed page. If you have an existing MAG account, go to My Account and click Manage OTP. Click Purchase or Register Credentials.
Step 2. You are registering a Phone OTP credential. From the Let’s Get Credentialed page, select Get/Activate Credentials radio button, click Continue.
Step 3. Click Continue again.
Step 4. Confirm your name information and select your country from the drop down menu. Click Next.
Step 5. Click the Activate button.
Step 6. On the Register Your Phone page, select Text Capable or Voice Only, Country, and enter your phone number. Click Register.
Step 7. Enter the code you receive on your phone into the Verification field provided on the screen. Click Continue.
A confirmation screen displays and you can access PIM.