Step-by-step instructions for new users to gain access to the Certification Assistant Premium application. In order to access the Premium version, you must first access Certification Assistant Lite or Standard, and upgrade your access. Please note all existing data is carried over once you upgrade.
For your own protection and as an information safeguard, Certification Assistant is housed behind Exostar's Managed Access Gateway (MAG), and requires you purchase a Phone-Based One-Time Password (OTP) without Proofing credential for $26, if you do not already have a MAG account and an acceptable credential:
ALREADY HAVE A MAG ACCOUNT? If you already have a MAG account, an acceptable two-factor authentication credential, and access to Certification Assistant Lite or Standard, please review the Existing MAG Account section for application upgrade instructions and additional information.
Certification Assistant Premium provides CMMC level 1-5 assessment and currently has a promotional price set at $5000 a year (list price: $9500). Access to Certification Assistant Premium takes four steps:
Step 1. Register with Exostar
Step 2. Set-Up MAG Account
Step 3. Access Application
Step 4. Upgrade to Premium
For additional Certification Assistant Standard and Premium features, please see the following pages:
STEP 1. Register with Exostar
You can begin the organization registration process here: https://portal.exostar.com/credmgr/pages/registration/orgRegistration.faces. The registration approval can take 24-48 business hours to process.
Please watch the following video for step-by-step instructions on completing the organization registration process.
Step 1. Navigate to https://portal.exostar.com/credmgr/pages/registration/orgRegistration.faces.
Step 2. Complete the Organization Information page. Click Next.
Step 3. Place a check mark next to Exostar Certification Assistant on the Products and Services page, and click Next.
Step 4. On the Exostar Certification Assistant Application Administrator page, select to use the Organization Administrator or Other from the drop-down menu.
Step 5. Click Next to submit the registration.
A confirmation screen displays and you receive a confirmation email. After approval, users designated with Organization and Application Administrator roles receive their first time login email to setup their Exostar account.
For instructions on adding new users please see the Add New Users Individually section on the Organization Administrators page.
STEP 2. Set-Up MAG Account
Once Exostar approves your organization registration, you receive an email titled: Action Required: Exostar Account First-Time Login Instructions, prompting you to complete the account set-up process.
Account Set-Up Video
Please watch the following video for step-by-step instructions on completing the first-time login process, accepting Certification Assistant Terms and Conditions, as well as purchasing a Phone-Based One Time Password without Proofing credential, which is required to access Exostar's Managed Access Gateway (MAG).
Step 1. Click the Activation link provided in the first-time login email and follow the prompts on the screen.
Step 2. Create and confirm your permanent password, and set-up your security questions and answers.
Step 3. Accept the Certification Assistant Terms and Conditions.
Step 4. Purchase your Phone-Based One Time Password without Proofing credential.
NOTE: You only receive a license key via email once you complete payment.
STEP 3. Access Application
Once you complete the credential purchase, and Exostar receives full payment, you receive your license key via email. After you successfully activate and register your credential, you access the Certification Assistant Lite version of the application. From there, you can upgrade to additional levels.
Application Access Video
Please watch the the following video for step-by-step instructions on completing the credential set-up process, login process, and credential elevation process.
Step 1. Login to your MAG account and Activate your license key.
Step 2. Activate your Phone OTP.
Step 3. Login to MAG with your Phone OTP. Select Open Application next to Exostar Certification Assistant. You can also directly access the application via https://cert-assist.exostar.com/.
NOTE: Please remember when you first access the application, it is under the Lite version. You must follow the steps in the next section in order to upgrade your access to Standard or Premium.
If you do not see Open Application next to the Exostar Certification Assistant option, and instead, see Login Requirements Not Met, please elevate your token via the My Account tab, Manage OTP sub-tab, click the Elevate button.
STEP 4. Upgrade to Certification Assistant Premium
Access to Certification Assistant Premium is $5000 a year, and requires you upgrade your access directly in the application.
Please watch the following video for step-by-step instructions on completing the upgrade process to Standard or Premium.
Step 1. Login to MAG using your Phone OTP credential and access the Certification Assistant Application.
Step 2. Select Upgrade for the desired level to redirect to Exostar's web store
Step 3. Complete the purchase process and submit your order.
We recommend you log out of the Certification Assistant application and log back in to access the upgraded version. You can also toggle back and forth between all activated plans via the drop down next to your user menu, in the upper, right corner.
Existing MAG Account
If your organization already has a MAG account, and is not yet subscribed to Certification Assistant, please follow the instructions listed below. As an Administrator, once you obtain your two-factor authentication credential, subscribe your organization to the Certification Assistant application via Exostar's Managed Access Gateway (MAG), in order for other users within your organization to request Certification Assistant access. This is an Administrator functionality.
If you already have a MAG user account and accepted two-factor authentication, and your organization is subscribed to Certification Assistant, you can Request Access via the Home tab in MAG. Other acceptable credentials include:
Step 1. Log into your MAG user account as an Administrator.
Step 2. Navigate to the Administration tab, then the Subscribe to Application sub-tab.
Step 3. Select the Subscribe to Application button located next to Certification Assistant.
Step 4. Select from an existing Administrator or input a new Administrator's details. Click Next to submit your subscription request.
Once your application subscription is approved, you receive an Exostar email confirming access and other users in your organization can begin requesting access. If you desire access to Standard or Premium, follow the instructions in the Upgrade section.